VMware acquired Dell EMC Service Assurance Suite


VMware has announced an agreement to acquire both the technology and team of Dell EMC Service Assurance Suite in order to accelerate 5G readiness for communications service providers.

According to the information provided by VMware, the Dell EMC Service Assurance Suite, which is a software for network health, performance monitoring and root cause analysis for communications service providers (CSPs), and will be a part of VMware’s Telco NFV portfolio, allowing CSPs to maintain operational reliability in their core network, cloud, and IT domains across physical and virtual infrastructure.

VMware states that with the move from 4G to 5G, service assurance has become critical, and with the Dell EMC Service Assurance Suite, it will provide an operator with automated capabilities for root cause analysis management.

VMware was keen to note that current customers will continue to have access to the platform capabilities after the deal become finalized.

“As carriers are readying for 5G, they are increasingly virtualizing edge and core networks with network functions virtualization, or NFV. Service assurance is a critical need for any network. The Dell EMC Service Assurance Suite’s established software and services capabilities, combined with VMware’s trademark innovation, will empower CSPs to modernize and accelerate the transformation of their networks through NFV upon closing,” said Shekar Ayyar, executive vice president, Strategy and Corporate Development and General Manager Telco NFV Group, VMware. “The Dell EMC Service Assurance Suite team is primed to accelerate our NFV business and help drive it forward with unprecedented service assurance.”

VMware states that with the move from a hardware approach to an NFV-driven, software-defined approach to core network environments, which brings an ability to deliver agile services, it is still crippled by a lack of effective root cause analysis. This has become a big focus of operators looking to deploy 4G service like Voice Over LTE (VoLTE) and prepare for 5G-driven applications supporting IoT, Artificial Intelligence, Machine Learning and Augmented Reality/Virtual Reality.

With the Dell EMC Service Assurance Suite, operators will get service impact and root-cause analysis with visibility across physical and virtual networks, as well as and cloud environments. VMware will combine the Dell Service Assurance Suite capabilities with its own VMware vCloud NFV, VMware vRealize Operations, VMware vRealize Network Insight, Wavefront by VMware and VMware NSX SD-WAN by VeloCloud.

VMware did not share any details regarding the deal, which does not come as a surprise considering that Dell Technologies is a parent company to both VMware and Dell EMC, with Dell owning 81 percent of VMware. Despite the earlier deal, VMware was still working independent from Dell, and it appears that it will continue to do so in future.


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Slobodan Simic is foremost an IT enthusiast who discovered his knack for writing, which lead to becoming both an IT journalist and later an Editor for a number of publications. He has been covering anything from the consumer- and professional-oriented hardware to software markets and networks. With a focus on chasing down leads, making sure that fresh content is ready for publishing, as well as keeping up with the evergrowing and evolving IT world, writing has become more of his passion rather than just a job.